Terms of service

TERMS OF SERVICE
Last updated: May 2026

Welcome to Luraé, operated by UR COLLECTION ENTERPRISE 
("we", "us", or "our"). By accessing or using our 
website at lurae.online, you agree to be bound by 
these Terms of Service.

1. GENERAL
By placing an order on our website, you confirm that 
you are of legal age and have the legal capacity to 
enter into a binding agreement.

2. PRODUCTS
We reserve the right to modify or discontinue any 
product at any time without notice. All product 
images are for illustration purposes and may slightly 
differ from the actual product due to photography 
lighting and screen display settings.

3. PRICING
All prices are listed in Malaysian Ringgit (MYR) 
unless otherwise stated. We reserve the right to 
change prices at any time without prior notice. 
Prices at the time of your order confirmation 
will be honoured.

4. PAYMENT
We accept the following payment methods:
- Bank Transfer (Maybank)
- Other available payment methods at checkout
Orders will only be processed upon successful 
payment confirmation.

5. ORDER CANCELLATION
Orders may be cancelled before they are shipped. 
Once an order has been shipped, it cannot be 
cancelled. Please contact us immediately at 
ur.coresoures@gmail.com if you wish to cancel.

6. SHIPPING & DELIVERY
Please refer to our Shipping Policy for full 
details on delivery times and rates.

7. RETURNS & EXCHANGES
Please refer to our Return & Refund Policy for 
full details on our return and exchange process.

8. INTELLECTUAL PROPERTY
All content on lurae.online, including images, 
text, logos, and designs, are the property of 
UR COLLECTION ENTERPRISE and may not be 
reproduced without written permission.

9. LIMITATION OF LIABILITY
Luraé shall not be liable for any indirect, 
incidental, or consequential damages arising 
from the use of our products or website.

10. GOVERNING LAW
These Terms of Service shall be governed by 
and construed in accordance with the laws of 
Malaysia. Any disputes shall be subject to 
the exclusive jurisdiction of Malaysian courts.

11. CHANGES TO TERMS
We reserve the right to update these Terms of 
Service at any time. Continued use of our 
website constitutes acceptance of any changes.

Contact us: ur.coresoures@gmail.com
Address: Level 6, Lot 6-73, KWC Fashion Mall, 
Jalan Gelugor, 52200, Kuala Lumpur, Malaysia